Voice & Video Services

The days when the majority of meetings and communication happened on a face-to-face are long gone..

Modern businesses need to give their staff a variety of different methods for communicating with clients, customers and each other. This is especially important when transitioning to remote working or working-from-home arrangements.

If you don’t manage this process properly, you run the risk of losing out to competitors that are able to be more flexible, efficient and adaptive with their communication.

We can help make sure that doesn’t happen.

Voice & Video Services We Offer

As a fully licensed service provider, we can provide a variety of voice and video communication services including:

  • Traditional wireless and landline telecommunications
  • Cable and satellite communications
  • Interactive Voice Recognition (IVR)
  • Professional recordings
  • PBX devices & services
  • Solutions for call centres

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Our Process

At Claratti, we understand that every business is different and that there are no “one size fits all” voice & video solutions.

In order to make sure that you get the appropriate voice & video products and services for your specific needs and budget, our highly-trained staff will guide you through the following process.

  1. You fill out an enquiry form on our website.
  2. A member of our team reaches out to arrange a meeting or phone call.
  3. During your meeting/call, we discuss your specific needs in order to get a better idea of what your voice & video service needs are.
  4. We put together a bespoke package designed to meet these needs at the best possible price.
  5. You review the package (changes can be made if necessary) and sign off on it.
  6. We install your voice & video products and services and get everything up and running.

Get Started Today!

Voice Services

  • Claratti is a licensed Australian
    carrier which provides a full range
    of legacy PBX integration, Session Initiation
    Protocol (SIP) and Unified Communication solutions.
  • Our extensive voice services enable any client - regardless of the PBX you might be using - to integrate, replace, migrate or complement your existing voice service.
  • We have experience with everything from simple, small-scale projects to complex projects undertaken on a national scale, so you can rely on us to always get the job done to an extremely high standard.

Our Voice Services include:

Legacy PBX Integration Services
  • Existing Number Range or New Number Range Hosting 
  • Analogue PBX to SIP Gateway Integration 
  • Reduction of local PSTN & ISDN Services Inbound/Outbound call savings
SIP Gateway Services
  • Existing Number Range or New Number Range Hosting 
  • Analogue / Digital PBX to SIP Gateway Integration 
  • Reduction of local PSTN & ISDN Services 
  • Inbound/Outbound call savings
Unified Communication (UC) Services
  • Hosted PBX (Single site or Multi-site) 
  • Call Centre Agents (optional) 
  • Call recording, Call Conferencing, Queues, Internet access, Mobile integrations 
  • Existing Number Range or New Number Range Hosting 
  • Analogue / Digital PBX to SIP Gateway Integration 
  • Analogue device support Buy / BYOD Supported IP Telephones or Telephone Rental 
  • Replacement or reduction of local PSTN & ISDN Services 
  • Inbound/Outbound call savings

Voice Products

The Claratti voice platform is
extremely flexible and can be easily
configured to connect to:

  • Any Analogue or Digital PBX via Claratti’s SIP Gateway Services
  • BYOD IP phone manufacturers supported are Cisco, Snom, Polycom and Yealink IP Phones*
  • Analogue to SIP integration devices i.e. (ATA, Paging Horns, Doors switches, etc…)

Video Services

Remote learning, remote working and video conferencing capabilities are now more important than ever.

  • They can reduce your carbon footprint.
  • They enable your staff to work from home and your business to be more agile and communicate more effectively.
  • They allow students to maintain their education.
  • They facilitate the kind of social distancing that is necessary to prevent the rapid spread of disease (as has been the case during the global coronavirus crisis).
  • For educational institutions, our video solutions support most - if not all - white board technologies that can facilitate an interactive experience between students and teachers/lecturers in a classroom environment.
  • For businesses, we can ensure that your boardroom facilities are equipped with clear, high-quality video solutions that can reduce travel and fast-track decision making in any corporate environment.
  • In a home environment, clear and reliable video communication can help to combat the isolation and negative mental health impacts associated with social distancing.

By providing a full suite of broadband, telco and cloud computing services, we can support a wide range of video communication platforms including:

  1. Skype
  2. Zoom
  3. Google Hangouts
  4. Microsoft Teams